Careers

Customer Relationship Manager

As a Customer Relationship Manager at Thermaco, you're part of a small, autonomous team making big things happen. That means providing excellent product technical support and cultivate durable business relationships with key audiences and being responsible for driving superior customer satisfaction and sales opportunities through phone calls, emails, webinars, and other forms of communication. If you are looking for a place where you’ll tackle big problems alongside some of the most talented and dynamic people you’ve ever worked with, Thermaco is the place for you.

A Day in the Life of a Customer Relationship Manager:​

• Guiding customers to understand our products and choose the best for their needs

• Troubleshooting with customers over the phone, email, and social media

• Proactively building strategic business partnerships for growth

• Replying to customer emails, quoting, managing inquiries, and other logistical work

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Are you:

• Humble- More interested in the success of the team than your individual ego

• Hungry- Always looking for more; self-motivated to work hard

• People Smart- Having common sense about people and understanding how your words and actions impact others

• Comfortable working alone for long stretches of time but also happy working as part of team

Do you have:

• Great communication and people skills

• Strong critical thinking and problem-solving skills

• Ability to juggle many projects and prioritize greatest opportunities

• A willingness to try new things, fail and try again

• A genuine desire to help others

Marketing Manager

As a Marketing Manager at Thermaco, you're part of a small, autonomous team making big things happen. That means leading marketing strategy and execution for one of the Thermaco brands.  These marketing efforts will impact customers and communities by increasing product knowledge and strengthening their connection to the brand.  If you are looking for a place where you’ll tackle big problems alongside some of the most talented and dynamic people you’ve ever worked with, Thermaco is the place for you.

A Day in the Life of a Marketing Manager:​

• Design and lead the launch plans for new products. 

• Develop creative and media campaigns. Coordinate outside agencies and freelancers to execute them.

• Translate product technical details into benefits for the user. Follow and analyze market trends to position products.

• Produce relevant content for audiences and implement in various digital and traditional media forms.

Are you:

• Humble- More interested in the success of the team than your individual ego

• Hungry- Always looking for more; self-motivated to work hard

• People Smart- Having common sense about people and understanding how your words and actions impact others

• Comfortable working alone for long stretches of time but also comfortable in social settings like trade shows

Do you have:

• Strong critical thinking and problem-solving skills

• Ability to juggle many projects and prioritize opportunities

• Strong communication talents, both written and verbal

• A willingness to try new things, fail and try again

• A genuine desire to help others

Don't see a job that aligns with your strengths?

We are always looking for talented individuals to join our team. Go ahead and submit your information, ff we find a need for your skills we will contact you.